Terms & Conditions

Conditions of Use:

Considerable effort went into preparing the information and materials on this site. We do our best to keep the information correct and up-to-date, however, FNTI and its agents shall not be held liable for any damages, however caused, by errors or omissions that may have occurred in the preparation of these pages. In addition, FNTI bears no responsibility for the statements made by its employees and students.

Privacy Statement:

FNTI is committed to respecting your privacy and protecting your personal information and may be used and/or disclosed for administrative, statistical and/or research purposes of the institute and/or ministries and agencies of the government of Ontario and the government of Canada, including, but not limited to, tabulating and reporting data on key performance indicators (graduation rate, graduate employment, graduate satisfaction and employer satisfaction).

FNTI is required to report student level enrolment-related data to the Ministry Colleges and Universities. The Ministry collects this data, which includes limited personal information, such as student characteristics and educational outcomes, in order to administer government post-secondary funding, policies and programs, including planning, evaluation and monitoring activities.

This information is also used for internal administrative and statistical purposes by FNTI and may be shared the Ministries/ Agencies of the Government of Ontario and/or the Government of Canada. Information will also be shared with third party service providers who are retained by FNTI to provide services to students or act as agents of the institute (working in accordance with privacy guidelines, confidentiality agreements, and/or non-disclosure agreements). By consenting, you are authorizing FNTI to use your personal information for processing your application, acceptance or registration as well as payment collection, research, taxation, student insurance and/or funding purposes.


Refund Policy

FNTI Micro-credentials: Tuition and fees are collected in full upon registration. Payment options include: sponsorship letter on file, or learner pays full amount at time of registration. 

Refunds for Micro-Credential Learners

The following refund policy applies to micro-credentials.

Learners who cancel their registration more than 15 business days prior to the micro-credential’s start date are eligible for a full refund, minus a non-refundable $75 administrative fee. After this 15-day period, no refunds will be issued for a cancelled registration. 

Should FNTI need to cancel the delivery of a micro-credential, learners will be notified of cancelation and offered a full refund. 

Any request for cancellation must be received in writing to admissions@fnti.net.

For learners who have received OSAP funding for their micro-credential and have received a refund for a micro-credential, it is the learners’ responsibility to coordinate with OSAP with regards to any repayments.  

Micro-Credential Withdrawals 

If a registered learner intends to withdraw from a micro-credential after the delivery has started, they must inform FNTI in writing to admissions@fnti.net. A grade of W will be entered on the transcript. In the case of a withdraw, a refund would not be issued.